A 99.9% Server Uptime
Our cloud hosting system is based on a steady, topflight hardware architecture and a significantly customized Linux distro. This is why, irrespective of what your site is, or how many visitors you have, or even in case there is a DoS attack, our physical machines will stay up and running and your web sites will stay accessible online.
All our Linux cloud hosting packages plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s very important that you also set up your own network infrastructure. This is why we built a custom internal network in each one of our datacenter facilities. Relying on enterprise–grade Juniper switches and routers, our internal network allows for unfathomably fast data transmission speeds and is also completely redundant.
In this way, you will enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, regardless of which web hosting service you have selected.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to reduce all possible risks with our cloud hosting plans and while we offer premium–quality technical support, sometimes the customer is simply not satisfied with what we offer. Or he needs to switch to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely pleased, you will receive a refund.
24/7 Technical Support
When you operate a hosting firm, your tech support engineers are of supreme importance. That’s the reason why we’ve meticulously handpicked a highly competent group of customer service technicians, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All inquiries are replied to within one hour and our average support ticket response time is less than 20 minutes!