Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is qualified to rapidly take care of all Linux cloud hosting packages clients’ inquiries and guidance demands. Via our ticketing system, you’ll be able to share your request and a support team fellow member will, no doubt go back to to you in less than maximum an hour. Basically, practice has demonstrated that the usual resolution time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of capable employees who’re ready to answer your inquiry right away. You can easily communicate with the support crew by launching a support ticket from your Online Control Panel or by posting us an e–mail message. On working days, you may as well call us on the phone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Midwest Marketing has built–in a thorough practical knowledge base into the Control Panel so you might get hold of effective step–by–step information at any time. Each section of the Control Panel has its own contextual help area displaying a list of how–to posts. We have also made video clips to offer you with a far better visual representation of exactly how to complete any presented activity.