Extensive Online Documentation in Cloud Hosting
If you’ve bought your first cloud hosting package through our company or have transferred your website over to us, you’ll get familiar with our platform and our in-house developed Hepsia hosting Control Panel in no time as we have compiled an extensive web-based knowledge base where you can find all the info that you will ever need – both general info regarding the web hosting service as a whole and more concrete info about the different features that you can make use of and the problems that you might chance upon. The articles themselves are available in two locations. The whole article collection is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section too. You can become aware of how to do practically everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles feature step-by-step guidelines, so you’ll never get disorientated because of an ambiguous text. Of course, in case you encounter a more specific problem and you can’t find a solution in our knowledge base, you can get in touch with our help desk team representatives 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come bundled with an extensive article library where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it on the basis of the feedback that we’ve received from our customers through the years and, as a result, our articles cover specific issues that you may stumble upon and include the most efficient way to correct them, for example getting a 500 Internal Server Error message or being unable to send e-mail messages from your computer although you have the correct SMTP settings. The articles are available in each and every section of the Control Panel and you can access them whenever you like. They can help you boost your knowledge not only about our services, but also about the web hosting sphere in general, as they feature in-depth guides and general information such as what cron jobs or file access permissions are.